Name: Skaneateles Inn on 20
Address: 4239 East Genesee Street Rd, Auburn, New York, 13021, US
Telephone: 315-685-5751

ACCESSIBILITY STATEMENT

Accessibility Page was last updated on November 07, 2018

We're committed to easy access for everyone

Skaneateles Inn on 20 is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

To help us make the Skaneateles Inn on 20 website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

How are we doing?

We've worked hard on the Skaneateles Inn on 20 website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

If you enjoyed using the Skaneateles Inn on 20 website, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:
Email us at info@skaneatelesinn.com
Call us at 315-685-5751

HANDICAP ACCESSIBILITY: Our Inn was built in the 1960's and is not
subject to or meets the ADA Guidelines. Some rooms have grab bars,
however none of the rooms have wide doorways or other requirements by
current ADA laws. Upon request, we can provide a phone in the room for
the hearing impaired, and a smoke detector for the hearing impaired.
Our office requires one step up to access it, as do all the guest rooms.
If you have a disability please call us at 315-685-5751 to discuss your
needs.

Check In - Out:
Check In Time: 3:00pm
Check Out Time: 11:00am

CORONA VIRUS SPECIAL OPERATION TIMES: We are open for all healthy guests. However, please call ahead for reservations, and to obtain special arrangements for check-in utilizing social distancing. Call 315-685-5751.

NORMAL TIMES: If arriving after 6 PM please contact the office for check-in arrangements.
Please call 315-685-5751 or e-mail info@skaneatelesinn.com.

CANCELLATION POLICY:
Cancellations are required 48 hours prior to arrival.
Cancellations made with less than 48 hours notice will be charged a one night stay fee.

EARLY CHECK OUT POLICY:
No compensation for early checkouts.

ROOM SELECTIONS:
We will do our best to accommodate the room of your choice. However, in order to best accommodate all guests the exact room number or size of beds may change. The number of beds you request will not be changed without prior consent from guest.

PET POLICY: Rooms 1-5 and 19-22 are dog friendly rooms. Well behaved dogs are welcome. Please call to find out availability and to discuss your situation. There is a $30 pet fee per stay. A cell phone contact number is required if you are leaving your pet in the room when you are not there. Damages caused by your pet will be charged to the guest.

NO SMOKING: 100% Smoke Free Rooms

EXTRA FEES: A $30 surcharge will be assessed for one night weekend stays in July and August, and Labor Day and Columbus Day weekends.

HANDICAP ACCESSIBILITY: Our Inn was built in the 1960's and is not subject to, or meets, the ADA Guidelines. Some rooms have grab bars, however none of the rooms have wide doorways or other requirements by current ADA laws. Upon request, we can provide a phone in the room for the hearing impaired, and a smoke detector for the hearing impaired. Our rooms and office require one step up for access.
If you have a disability please call us at 315-685-5751 to discuss your needs.

BLOCKS OF ROOMS: Room blocks are available. Reservations for blocked rooms must be made by calling or emailing us. Please call (315) 685-5751 or email info@skaneatelesinn.com.

ARRIVAL TIMES

3:00 PM - 6:00 PM

If arriving outside of check-in times, please call to make arrangements.

CHILDREN & PETS

Children are welcome with an accompanying adult. Pets are welcome. PET POLICY: We have several pet friendly rooms available. Well behaved pets are welcome. Please call to find out availability and to discuss your situation. There is a $30 pet fee per stay. A cell phone contact number is required if you are leaving your pet in the room when you are not there. Damages caused by your pet will be charged to the guest.

CREDIT CARD SECURITY

Your credit card information is stored and processed securely.

AFTER 6PM CHECK-IN

If arriving after 6 PM please contact the office for check-in arrangements. Please call 315-685-5751 or e-mail info@skaneatelesinn.com.

ACCESSIBILITY STATEMENT

We're committed to easy access for everyone

How are we doing?

SKANEATELES INN ON 20 POLICIES